"Why are they are so silent when I want them to speak! But noisy the rest of the time?!” Are your learners lost for words? Do you need them to speak up in class? They might just need some confidence-boosters, some extra support or a comfortable environment to get speaking. In this session, you can explore 10 easy ways to create facilitative conditions for learners to overcome their fears and inhibitions, and feel empowered and confident communicating with each other in English.