TECHNICAL SUPPORT 

To help get your new term off to the best start, we’ve put together a comprehensive list of support materials for our different digital platforms. These how-to-videos, user guides and FAQs should contain the answers to most of your questions but if you still need technical help, you can contact our support team here

Video Tutorials

 

See what’s new on the platform and learn how to register as a teacher and as a student 

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Discover how to use all the different features of Navio, including adding students to your class

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Learn how to get started with the Macmillan Education app, create a class and teach with it.

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User Guides

Macmillan Education Teacher App

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Macmillan Education Student App

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Navio Teacher Guide

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FAQs: answers to our most frequently asked questions

System Requirements

Details of the systems you need for each of our platforms  Find out more

Still got a technical question?

Contact our support team now to get quick and friendly help, including through our live chat

(available Mon-Thurs 9am to 10pm UK time & Friday 9am to 7pm). contact